/ COPILOT AGENT ENABLEMENT PROGRAM

Your Team Has Copilot.
Now Let's Actually Use It.

Download Program Overview

The Mashira Copilot Agent Enablement Program turns Microsoft 365 licences into live, working AI agents - and trains your IT team to keep building them independently.

3 months. 6 live agents. 1 self-sufficient IT team.

/ THE PROBLEM

Sound familiar?

Licences without lift-off

"We have Copilot licences but no one knows how to build agents."

Stalled in Copilot Studio

"We tried Copilot Studio but got stuck and nothing got deployed."

Pressure without direction

"Leadership wants AI results. We don't know where to start."

That's exactly the gap the Mashira Copilot Agent Enablement Program is designed to close.

/ THE PROGRAM

A 3-Month Hands-On Build and Train Program

This is not a course. It is not a consulting project you hand over and forget. It is a structured 3-month engagement where Mashira works inside your IT team - building real Copilot agents alongside them, sprint by sprint - until your team can do it without us.

Build

We build with you.

We deliver 3 production-ready Copilot agents tailored to your business.

Train

Your team learns by doing.

Your IT team builds 3 agents with Mashira experts coaching every step.

Scale

You walk away independent.

By month 3 your team is independent and your roadmap is set.

/ How the Program Works

From onboarding to handover,
in 12 weeks.

Onboarding and Discovery - Weeks 1 to 2

We assess your Microsoft 365 setup, review your Copilot licences, and run structured sessions covering the full Copilot ecosystem. We agree on your 6 priority use cases together.

step-01

Sprint Planning - End of Week 2

A 10-week sprint plan is created. Every use case has an owner, a timeline, and a definition of done. No ambiguity.

step-02

Build and Train - Weeks 3 to 12

Mashira builds 3 agents. Your IT team builds 3 with us coaching. Every sprint ends with a working demo. Progress is visible every two weeks.

step-03

Handover and Close - Week 12

6 agents deployed. Full documentation and runbooks handed over. IT team signs off. Roadmap for next steps delivered.

step-04

4 full-day in-person sessions included. All other coaching and support is delivered remotely via Microsoft Teams.

/ ONBOARDING CURRICULUM

What Your Team Will Learn During Onboarding

01

M365 Copilot and Copilot Studio Overview

Understand the full Microsoft Copilot ecosystem and where Copilot Studio fits in.

02

Optimise Everyday Workflows

Use Copilot in Word, Excel, and Outlook to save hours every week.

03

Build Specialised Copilot Agents

Move beyond chat - design agents with specific knowledge, tasks, and behaviours.

04

Deploy Agents Across Channels

Extend agents into Teams, SharePoint, websites, and other Microsoft 365 surfaces.

05

Understand Copilot Licences

Get complete clarity on what licences you have, what they allow, and how to configure your tenant correctly.

06

Pre-built vs Custom Agents

Know when to activate a ready-made agent and when a custom build delivers more value.

07

Industry-Tailored Use Cases

See what Copilot agents look like in your sector - mapped to your real workflows.

/ DEPLOYMENT OPTIONS

Deployment Model

IGNITE

Focuses on igniting the initial AI journey. Mashira assigns a dedicated Copilot Developer and a Copilot Expert to your program. The level of time commitment determines delivery scope.

Deployment Model90 Days engagement with Outcome based deployment
Mashira Resources1 Copilot Expert + 1 Copilot Developer (Techno-Functional Skills)
Use Cases (3 months)6 Use Cases
IT Team TrainedYes
Use Cases by your IT3 (with Mashira guidance)
In-person sessions4 business days during the engagement

We recommend starting with this deployment model. It delivers real value, trains your team effectively, and is structured enough to demonstrate ROI without overwhelming your IT team.

For models other than this, Mashira can offer Custom-Programs that are tailored to your specific needs.

Get in touch →
/ OUTCOMES

What Your Organisation Walks Away With

6 to 12 live Copilot agents running in your Microsoft 365 environment

IT team trained and capable of building agents independently

Full documentation, runbooks, and agent management guides

Sprint-proven delivery process your team owns going forward

4 full-day in-person sessions with Mashira experts

A clear roadmap for the next phase of your Copilot journey

/ AFTER 3 MONTHS

What Comes Next

Scale and Expand

Build 6 to 12 more agents, expand into new departments, or run a second cohort of IT staff through the program.

Retainer Support

Monthly expert hours from Mashira for troubleshooting, new features, and keeping your agents performing well.

Self-Sufficient Mode

Your team runs independently using the skills, playbooks, and documentation from the program. We are available when you need us.

/ WHY MASHIRA

Why Clients Choose Us, and Stay

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We specialise in Microsoft Copilot and Power Platform. This is all we do.

Mashira
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We work inside your IT team, not alongside it. The capability stays with you.

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Our developers have built Copilot agents across finance, logistics, retail, and healthcare.

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We document everything. You are never left with a black box.

/ FAQ

Your questions, answered

The program is built for your IT team - typically a mix of developers, solution architects, and Microsoft 365 administrators. We work directly with the people who will own these agents after we leave. Business stakeholders can join the onboarding sessions, but the build sprints are designed for the technical team that will keep the work going.

You will need Microsoft 365 Copilot licences for the people who will use the agents, and at minimum Copilot Studio access for the team that will build them. In Week 1 we audit your tenant and tell you exactly what is in place, what is missing, and what to add before sprint planning begins. You will not be surprised mid-program.

The sprint plan is firm by end of Week 2 because that is what makes 10 weeks of focused delivery possible. That said, sprints are 2 weeks long, so there is a natural checkpoint every fortnight. If a use case becomes irrelevant, we swap it out at the next sprint boundary rather than mid-sprint.

The 4 full-day in-person sessions are designed for the moments where being in the same room genuinely changes the outcome - onboarding, sprint planning, the mid-program review, and handover. We recommend treating them as mandatory for the core IT team. Everything else is delivered remotely via Microsoft Teams.

You have three options after handover: scale and expand into more agents or new departments, move onto a monthly retainer for expert hours, or run fully self-sufficient using the playbooks and documentation we leave behind. Most clients choose retainer support for the first few months while the team finds its rhythm, then taper off.

/ REQUEST A QUOTE

Let's Get Your Copilot Program
Started.

Tell us about your Microsoft 365 setup and where you want to take Copilot. We will respond within 24-48 hours with next steps.

What to share with us:

  • iconYour current Microsoft 365 and Copilot licence position
  • iconThe IT team size that would go through the program
  • iconTwo or three candidate use cases you have in mind
  • iconTiming - when you would like to begin